Recorded call with Matthew Roberts and Allen from Volkswagen.
- We concluded that Allen was going to complete the coolant leak for $278 and that included in the diagnosis fee of $110.
- We concluded that Matthew was going to have another mechanic complete the oil leak located at the timing cover.
- Allen also offered to waive the diagnosis fee of $110 for diagnosing the oil leak.
- Allen offered to reduce the cost to complete the coolant leak $328 - $50= $278.
- From this call Matthew authorized the coolant leak repair for $278.
- The recall work was covered by Volkswagen and that was confirmed over several other calls with Allen.
- At the end of the call you did mention the "seals" coming in, but it was clarified that we were only talking about completing the injectors and the coolant leak...NOT the oil leak.